Effective Date: 1 April 2020
Welcome to Jadibootiwale ("Platform", "Website", "Service"), owned and operated by Sinhal Herbs ("Company", "We", "Us", or "Our").
At Sinhal Herbs, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard the information you provide while using Jadibootiwale and our related services.
By accessing or using Jadibootiwale, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue using the Website.
Sinhal Herbs
23, Industrial Estate, Kanawati
Neemuch, Madhya Pradesh – 458441
India
Brand: Jadibootiwale
Email: Jadibootiwale@sinhalherbs.com
Phone: +91 77738 30999
Depending on how you interact with Jadibootiwale, we may collect the following information.
Full Name
Email Address
Mobile Number
Billing Address
Shipping Address
City, State, Country, and PIN Code
Company Name
GST Number (where applicable)
Order Number
Products Purchased
Invoice Details
Shipping Details
Order Status
IP Address
Browser Type
Device Information
Operating System
Date and Time of Visit
Pages Visited
Referring Website
Cookies and Similar Technologies
If you contact us through email, telephone, WhatsApp, contact forms, live chat, or customer support, we may retain records of such communications to assist you, improve our services, and maintain business records.
Your information may be used to:
Process and fulfil your orders.
Deliver products and services.
Verify payments and transactions.
Provide customer support.
Generate invoices and order confirmations.
Send shipment tracking and delivery updates.
Improve our products, Website, and services.
Detect, investigate, and prevent fraud or misuse.
Comply with legal and regulatory obligations.
Respond to your enquiries and requests.
Send promotional emails, SMS, WhatsApp messages, newsletters, or business updates where permitted by applicable law or with your consent.
Jadibootiwale uses cookies and similar technologies to:
Improve Website functionality.
Remember your preferences.
Analyse Website traffic and performance.
Enhance your browsing experience.
Maintain your shopping cart and login session.
You may disable cookies through your browser settings. However, certain features of the Website may not function properly if cookies are disabled.
Payments are processed through secure third-party payment service providers.
For online payments, we may use authorized payment gateway partners, including PayU Payments Private Limited and other approved payment processors.
Eligible international transactions may also be processed through PayPal or other authorized international payment providers.
Sinhal Herbs does not store your complete credit card number, debit card number, CVV, UPI PIN, net banking credentials, or other sensitive payment authentication information on its servers.
We value your privacy and do not sell, rent, or trade your personal information.
Your information may be shared only where reasonably necessary with:
Payment gateway providers.
Courier and logistics partners.
Technology, hosting, and cloud service providers.
Professional advisors, auditors, or consultants.
Government authorities, regulators, or law enforcement agencies where required by applicable law.
All such parties are expected to use your information only for the purpose for which it is shared and in accordance with applicable privacy obligations.
We maintain reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
While we strive to use commercially reasonable security measures, no method of electronic transmission or storage is completely secure. Accordingly, absolute security cannot be guaranteed.
We retain personal information only for as long as reasonably necessary to:
Complete transactions.
Provide customer support.
Maintain business and accounting records.
Comply with legal, tax, regulatory, or audit requirements.
Resolve disputes.
Enforce our agreements and policies.
When information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable legal requirements.
Where permitted by law, we may send you:
Product updates.
Promotional offers.
Newsletters.
Festival greetings.
Business announcements.
Service-related notifications.
These communications may be sent through:
SMS
Telephone Calls
You may opt out of promotional communications at any time by contacting us or using the unsubscribe option where available.
Transactional communications relating to your orders, payments, deliveries, or account administration may still be sent.
Jadibootiwale may contain links to third-party websites or services.
Sinhal Herbs is not responsible for the privacy practices, content, security, or availability of such external websites. We encourage users to review the privacy policies of any third-party websites they visit.
Jadibootiwale is intended for individuals who are legally capable of entering into binding contracts under applicable law.
We do not knowingly collect personal information from children.
Subject to applicable law, you may request to:
Access your personal information.
Correct inaccurate information.
Update your information.
Request deletion of your information where legally permissible.
Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details provided below.
Sinhal Herbs may revise or update this Privacy Policy from time to time to reflect changes in applicable laws, technology, business practices, or Website functionality.
Any revised version becomes effective immediately upon publication on Jadibootiwale. Continued use of the Website after such publication constitutes acceptance of the updated Privacy Policy.
If you have any questions, complaints, or concerns regarding this Privacy Policy or the handling of your personal information, please contact our Grievance Officer.
Grievance Officer:
Pranay Sinhal
Sinhal Herbs
23, Industrial Estate, Kanawati
Neemuch, Madhya Pradesh – 458441
India
Brand: Jadibootiwale
Email: Jadibootiwale@sinhalherbs.com
Phone: +91 77738 30999
We will make reasonable efforts to respond to your grievance in accordance with applicable laws.
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising from or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Neemuch, Madhya Pradesh, India.
For any questions regarding this Privacy Policy or your personal information, please contact:
Sinhal Herbs
23, Industrial Estate, Kanawati
Neemuch, Madhya Pradesh – 458441
India
Brand: Jadibootiwale
Email: Jadibootiwale@sinhalherbs.com
Phone: +91 77738 30999