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Terms & Conditions

Effective Date: 1 April 2020

Welcome to Jadibootiwale ("Platform", "Website", "Service"), owned and operated by Sinhal Herbs ("Company", "We", "Us", or "Our"). These Terms & Conditions ("Terms") govern your access to and use of Jadibootiwale, including the purchase of products and services offered through our platform.

By accessing, browsing, registering, or placing an order through Jadibootiwale, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the Website.

1. Company Information

Sinhal Herbs

23, Industrial Estate, Kanawati
Neemuch, Madhya Pradesh – 458441
India

Brand: Jadibootiwale

Email: Jadibootiwale@sinhalherbs.com

Phone: +91 77738 30999

2. Eligibility

By using the Website, you represent and warrant that:

  • You are at least 18 years of age or otherwise legally competent to enter into a binding contract under applicable laws.

  • The information provided by you is accurate, complete, and up to date.

  • You will use the Website only for lawful purposes.

  • You will not misuse or attempt to interfere with the normal operation of the Website.

3. Acceptance of Orders

All orders placed through Jadibootiwale are subject to acceptance by Sinhal Herbs.

We reserve the right to refuse, cancel, modify, or limit any order at our sole discretion, including but not limited to the following situations:

  • Product unavailable.

  • Incorrect pricing or product information.

  • Payment authorization failure.

  • Suspected fraudulent or suspicious activity.

  • Incorrect customer information.

  • Violation of these Terms or applicable laws.

An order confirmation acknowledges receipt of your order only and does not constitute acceptance of the order.

4. Product Information

We make every reasonable effort to ensure that product descriptions, specifications, images, pricing, and other information displayed on the Website are accurate.

However:

  • Product images are provided for illustrative purposes only.

  • Natural herbs, spices, botanicals, and agricultural products may vary in colour, texture, aroma, size, shape, moisture content, and appearance from one batch to another.

  • Such natural variations shall not be considered manufacturing defects.

  • Sinhal Herbs reserves the right to modify product specifications, packaging, pricing, or availability without prior notice.

5. Pricing

  • All prices are displayed in Indian Rupees (INR) unless otherwise specified.

  • Prices may change without prior notice.

  • Applicable taxes, shipping charges, handling charges, or other fees (where applicable) will be displayed before order confirmation.

6. Payment

We currently accept the following payment methods:

  • Credit Cards

  • Debit Cards

  • UPI

  • Net Banking

  • Digital Wallets (where available)

  • Cash on Delivery (COD) for eligible products and serviceable locations

Online payments are processed through secure and authorized payment gateway partners.

Cash on Delivery (COD) is available only for eligible products, eligible order values, and serviceable locations. Sinhal Herbs reserves the right to enable, restrict, suspend, or withdraw the COD facility at its sole discretion.

7. Customer Account

Customers may create an account to:

  • Place orders.

  • Track shipments.

  • View order history.

  • Save delivery addresses.

  • Manage account preferences.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

Please notify us immediately if you suspect any unauthorized access to your account.

8. Intellectual Property

Unless otherwise stated, all content available on Jadibootiwale, including but not limited to:

  • Logos

  • Trademarks

  • Product photographs

  • Graphics

  • Videos

  • Product descriptions

  • Text

  • Icons

  • Website design

  • Software

  • Source code

is the exclusive property of Sinhal Herbs or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, republished, transmitted, sold, licensed, or commercially exploited without prior written permission from Sinhal Herbs.

9. Acceptable Use

You agree not to:

  • Use the Website for any unlawful purpose.

  • Attempt unauthorized access to our systems.

  • Upload malicious software, malware, or viruses.

  • Interfere with the operation or security of the Website.

  • Copy, scrape, reproduce, or distribute Website content without authorization.

  • Misrepresent your identity or impersonate another person.

  • Violate the rights of Sinhal Herbs or any third party.

We reserve the right to suspend or terminate access for any misuse of the Website.

10. Third-Party Services

The Website may integrate with or provide access to third-party services including payment gateways, courier partners, logistics providers, communication platforms, analytics services, and other external service providers.

Sinhal Herbs is not responsible for the availability, policies, performance, or content of such third-party services.

11. Disclaimer

The products offered by Jadibootiwale include herbs, spices, botanicals, seeds, natural ingredients, and related agricultural products.

Any product descriptions, blogs, educational material, articles, or other content available on the Website are provided solely for general informational purposes and should not be considered medical, nutritional, pharmaceutical, or professional advice.

Customers should consult an appropriately qualified healthcare professional before using any product for medicinal, therapeutic, or health-related purposes.

Sinhal Herbs does not guarantee any specific health, nutritional, or therapeutic outcome from the use of its products.

12. Limitation of Liability

To the fullest extent permitted by law, Sinhal Herbs shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from:

  • Use or inability to use the Website.

  • Delay or failure in product delivery.

  • Temporary Website downtime.

  • Third-party service interruptions.

  • Customer misuse of products.

  • Events beyond our reasonable control.

In all circumstances, the maximum liability of Sinhal Herbs shall not exceed the amount actually paid by the customer for the relevant order.

13. Indemnification

You agree to indemnify, defend, and hold harmless Sinhal Herbs, its directors, partners, employees, affiliates, agents, successors, and assigns from and against any claims, liabilities, damages, losses, costs, or expenses arising from:

  • Your breach of these Terms.

  • Your misuse of the Website.

  • Your violation of applicable laws.

  • Your infringement of any third-party rights.

14. Force Majeure

Sinhal Herbs shall not be responsible for any delay or failure in performing its obligations due to events beyond its reasonable control, including but not limited to:

  • Natural disasters

  • Fire

  • Flood

  • Earthquake

  • Pandemic

  • War

  • Government actions or restrictions

  • Transportation disruptions

  • Labour disputes

  • Internet failures

  • Power outages

  • Any other force majeure event

15. Related Policies

The following policies form an integral part of these Terms and should be read together with this document:

  • Privacy Policy

  • Shipping & Cancellation Policy

  • Return & Refund Policy

By using Jadibootiwale, you also agree to comply with these policies, as updated from time to time.

16. Amendments

Sinhal Herbs reserves the right to revise, modify, or update these Terms & Conditions at any time.

Any changes become effective immediately upon publication on the Website. Continued use of Jadibootiwale after such publication constitutes acceptance of the revised Terms.

17. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Neemuch, Madhya Pradesh, India.

18. Contact Us

For any questions regarding these Terms & Conditions, please contact:

Sinhal Herbs

23, Industrial Estate, Kanawati
Neemuch, Madhya Pradesh – 458441
India

Brand: Jadibootiwale

Email: Jadibootiwale@sinhalherbs.com

Phone: +91 77738 30999